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Mother and Daughter Love


The threat of homelessness is frightening. Always Home is here to help you navigate beyond your housing crisis. Our goal is to get you and your family the assistance you need as soon as possible. Read the boxes below to determine the best course of action for your family at this time.

If you are at this moment homeless or are within 14 days of homelessness...


Call 2-1-1 immediately or click here for 2-1-1 online servicesUnited Way's 2-1-1 is a free, confidential information and referral service that operates from 8 am to 4 pm, seven days a week. You will be asked to provide information about your current situation. If you qualify for services, you will be given an appointment with the next available social service agency. Always Home is part of the Eastern Coordinated Access Network (ECAN) provider system that delivers Shelter Diversion Program services to families referred by 2-1-1.

If you are behind on rent and in danger of being evicted...

If you are a family with custody of minor children and are unable to pay a past-due or current rent or have been served a Notice to Quit, you may qualify for Always Home's Homelessness Prevention Program assistance. The first step is to complete Always Home's online INTAKE & ASSESSMENT FORM and FAMILY BUDGET.  Please answer all  of the questions on BOTH FORMS to the best of your ability. Incomplete forms will not be accepted. Once you have filled out the forms, download and  email them to Always Home's Social Worker, Marlynn Benker at If you do not have the technical resources to complete the form online or download the forms, you can call Marlynn at (860) 501-4816 to request an intake appointment over the phone.

Click on the Links Below to Learn More about Other Available Resources.




You can also access United Way's 2-1-1 website or call 2-1-1 for  help with a wide range of other basic needs and crisis intervention services. United Way Call Specialists are trained to provide resources and referrals on many issues beyond homelessness including mental health, drug or alcohol addiction, food insecurity, utility assistance, tax preparation, employment, and transportation. 

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